Cooee Tours is Queensland's most trusted operator of wheelchair accessible tours, disability-friendly travel, and inclusive group holidays. We serve seniors, people with disability, NDIS participants, and companion carers — because adventure has no limits.
At Cooee Tours, we believe that everyone deserves to experience the beauty and adventure of Australia and New Zealand — regardless of age, mobility, or accessibility needs. Since 2015, we've been building Queensland's most inclusive touring program, purpose-designed to welcome seniors, wheelchair users, people with disability, NDIS participants, and their carers.
We understand that accessible travel means something different to every person. Whether you use a manual or electric wheelchair, require boarding assistance, travel with a support worker, have hearing or vision impairments, or simply need extra time and comfort stops — our team is trained, equipped, and genuinely committed to making your journey smooth, safe, and memorable.
Our wheelchair-accessible coaches feature hydraulic lifts, secure tie-down points, wide aisles and grab rails. Our routes are planned with accessible restrooms, paved pathways, and low-gradient viewing areas wherever possible. And we never rush — because great travel takes the time it takes.
"The spirit of adventure shouldn't have limits. We're here to make sure it doesn't."
— The Cooee Tours Accessibility Team, Brisbane QLD
From vehicle design to tour pace — every detail is considered with accessibility in mind.
Our dedicated accessible coaches accommodate manual wheelchairs, electric wheelchairs, mobility walkers, and scooters. Ramps, hydraulic lifts, and Australian-standard tie-down points are fitted on all accessible vehicles. Provide us your chair's dimensions and we'll ensure a perfect fit.
Support persons, companions, and carers are always welcome on Cooee Tours. We offer discounted or complimentary companion tickets on many tours, with flexible adjacent seating so you travel together comfortably. NDIS support workers travel at reduced rates on applicable tours.
Our touring coaches feature wide aisles, grab rails throughout, low-step or kneeling entry, climate control, on-board accessible restrooms on long routes, and ample legroom. Every coach in our accessible fleet is maintained to the highest standard and regularly inspected.
Our guides use PA audio systems for clear commentary. With advance notice, we provide written large-print itineraries, adjust spoken descriptions for guests with vision impairment, and accommodate hearing support devices. We welcome Auslan-fluent travellers and will work to meet your communication needs.
Every Cooee tour is paced with accessibility in mind. We plan generous boarding time, regular comfort stops at accessible facilities, and activity alternatives for guests who may not be able to complete certain sections. We adapt — always — to the group's needs on the day.
All drivers and staff hold current first aid certificates. We accommodate portable oxygen concentrators, CPAP machines, insulin and medication refrigeration, and other medical equipment. Emergency protocols are established on every tour, and we communicate clearly about any health considerations on your route.
Accredited assistance animals — including guide dogs, hearing dogs, and PTSD support animals — are welcome on all Cooee Tours vehicles at no extra charge, in accordance with Australian law. Let us know when booking so we can allocate appropriate seating for you and your animal.
Before any tour, we assess each destination's accessibility: parking proximity, path surfaces and gradient, accessible restroom availability, seating and shade, and alternative viewing options for guests unable to complete walking sections. You'll receive this information before you board.
We cater for a wide range of dietary requirements on day tours and multi-day holidays — including diabetic-friendly, allergen-conscious, soft-food, and texture-modified meals where needed. Provide your requirements when booking and our team will coordinate with venues in advance.
Many of our accessible group tours and private charter services align with NDIS Core Supports and Capacity Building funding — particularly community participation, social activities, and skill development. We work directly with participants, support coordinators, and plan managers.
Group day tours that foster social connection and community engagement — ideal for NDIS Core Supports (Assistance with Social, Economic and Community Participation) funding.
Customised charter hire for disability support groups, day programs, supported independent living (SIL) groups, and respite services across South East Queensland.
Support workers travel at reduced rates or free when accompanying NDIS participants on applicable tours. We accommodate multiple support workers for participants with complex needs.
We provide structured invoices with line items aligned to NDIS plan categories, making claims straightforward for plan managers and participants managing their own plans.
Our dedicated accessibility coordinator works directly with participants, support coordinators, and families to ensure every aspect of the tour is planned and communicated in advance.
Some multi-day tours and group experiences may qualify under NDIS Capacity Building — Increased Social and Community Participation. Ask our team about suitability for your specific plan goals.
We strongly encourage you to contact our accessibility coordinator before booking. Our team will assess which tours and destinations suit your specific requirements, advise on vehicle options, and handle any specialist arrangements well in advance.
Wheelchair-accessible coaches and specialist equipment require advance planning. We recommend contacting us at least 2–3 weeks ahead of your preferred tour date. School holidays, long weekends, and popular Queensland events fill our accessible fleet fastest.
To ensure we deliver the best possible accessible travel experience, please share the following details when you contact us or book:
We carefully assess the accessibility of every destination — pathways, gradients, restrooms, rest areas, and alternative options for guests with mobility needs.
Wheelchair Accessible
Our Gold Coast tours include wheelchair-friendly boardwalks, accessible lookouts at Burleigh Heads, and barrier-free beach access points. Low-floor coaches and accessible cafés are built into every itinerary.
Seniors Favourite
Noosa's main beach promenade, Eumundi Markets (paved paths throughout), and the Sunshine Coast hinterland villages offer excellent accessibility. Relaxed pace with frequent comfortable rest stops.
Mobility Friendly
The Gallery Walk village strip features level footpaths and accessible shops, galleries, and cafés. Rainforest skywalk boardwalk is wheelchair accessible. Spectacular views without steep terrain.
Accessible Wine Tour
Selected cellar doors in the Granite Belt, Scenic Rim, and Tamborine wine regions offer wheelchair-accessible tasting rooms, outdoor areas, and restaurants. We pre-confirm accessibility at every venue before your tour.
Multi-Day Accessible
Our New Zealand coach holidays feature accessible accommodation options, wheelchair-friendly scenic stops, and paced itineraries designed for seniors and travellers with mobility requirements. Stunning landscapes, zero rush.
Coach Scenic Tour
Experience Australia's stunning landscapes from the comfort and panoramic windows of our touring coach — with accessible lookout stops, photo opportunities close to the vehicle, and minimal walking required.
"Cooee Tours made my mum's 80th birthday trip truly possible. She uses a walker and was so worried about keeping up with everyone, but the driver was patient and kind, the coach was perfect, and the accessible stops were beautiful. We had the most incredible day at the Sunshine Coast hinterland — cellar door tasting, Eumundi Markets, lunch in Noosa. No stress, no rushing. This is what inclusive travel should look like."— Sarah M., Brisbane · Sunshine Coast Accessible Day Tour
Yes! We accommodate manual and electric wheelchairs on our accessible vehicles. Please provide the dimensions (width, length, height) and weight of your wheelchair when booking so we can confirm the right vehicle and ensure secure tie-down. Folding manual wheelchairs can be stored in luggage bays on standard coaches. We recommend booking at least 2–3 weeks ahead to guarantee an accessible vehicle on your preferred date.
Yes! We offer senior discounts for guests aged 65 and over on many tours — simply mention it when enquiring or booking. Companion carers providing essential support often receive discounted or complimentary tickets. NDIS participants may use plan funding for eligible community participation activities. Contact us for specific pricing on accessible tours and to discuss your situation.
Yes. Many of our accessible group tours and private charter services align with NDIS Core Supports funding — particularly Assistance with Social, Economic and Community Participation. Some tours may also be suitable under Capacity Building support categories. We provide NDIS-ready invoices and work directly with support coordinators and plan managers. Contact our accessibility coordinator to discuss how we can fit your specific NDIS plan and goals.
Yes — all our drivers and tour staff are trained in safe boarding assistance techniques. Accessible vehicles feature ramps or hydraulic lifts meeting Australian Disability Standards for Accessible Public Transport (DSAPT). All coaches have grab rails throughout, and we always allow generous boarding time. Nobody is ever rushed on a Cooee tour.
We plan every tour route with accessible rest stops as a priority. All major stops on our accessible tour routes include accessible restrooms compliant with Australian standards. Before your tour, we can provide a detailed list of facilities at each stop on your specific route — including accessible parking, path surfaces, and any gradient information. Just ask our accessibility team when you book.
Absolutely. We regularly adapt activities and itineraries for individual guests. For example, if a tour includes a bushwalk section, we can arrange for you to enjoy an accessible lookout platform, visit a nearby alternative attraction, or rest comfortably in the air-conditioned coach with refreshments. The key is to tell us your preferences and needs when you book — the earlier we know, the better we can plan.
Yes. Accredited assistance animals — including guide dogs, hearing assistance dogs, autism assistance dogs, and PTSD support animals — are welcome on all Cooee Tours vehicles at no charge, in full accordance with Australian law. Please let us know when booking so we can allocate appropriate seating and ensure comfort for both you and your animal throughout the trip.
We understand that health issues can arise unexpectedly. Our cancellation policy includes compassionate provisions for medical circumstances — please contact us as soon as possible to discuss your situation. We strongly recommend purchasing travel insurance that specifically covers medical cancellations. Our team will always do our best to reschedule or accommodate you on another tour date.
We partner with Australian accessibility organisations and continuously improve our knowledge and services. These resources may also help you plan your trip.
Information on accessible tourism, travel planning, and workplace inclusion across Australia.
Visit and.org.au →Official information on NDIS plan funding for community participation and social activities including travel.
Visit ndis.gov.au →Australia's dedicated accessible travel directory — find wheelchair-friendly accommodation and attractions.
Visit travability.travel →Resources and travel tips for travellers with vision impairment planning trips across Australia.
Visit visionaustralia.org →Advocacy, support, and service information for people with disabilities and the organisations supporting them.
Visit nds.org.au →Official accessible tourism information, destination guides, and accessible experience listings across Australia.
Visit australia.com →We continuously improve our accessible tourism offerings based on guest feedback and evolving best practices. If you have suggestions — a new destination, a vehicle feature, or a service improvement — we genuinely want to hear from you. Your input shapes better travel experiences for all Queenslanders and visitors to Australia.
Our accessibility coordinator is ready to help you plan the perfect accessible tour, holiday, or charter. Get in touch — we'll take care of every detail, so all you have to do is enjoy the journey.